When did addiction become a good thing?
I am a behavior designer. I take a deep understanding of human psychology and emerging research in the behavioral sciences to build products that change user behavior in planned and predictable ways. However, these days I'm somewhat dismayed by the persistent chatter about building "addictive" products. When did addiction become an admirable thing to cultivate?
As members of the tech industry, we need to ask serious questions about the behaviors that we are promoting.