How Is ‘Experience’ Valued In the Sharing Economy?
What is the value of “experience”? That’s not an idle question for companies in the sharing economy. The experience–or how the person experiences the company–is the differentiator from the equivalent traditional company.
For most sharing economy companies, they aren’t selling a product. They’re providing a peer-to-peer marketplace for people to rent a product from another person or get a service from a person. Instead of buying something they get the access to that product or service. But how is this experience valued? And how does that compare to an equivalent service or product in a traditional company? How does an Airbnb home get valued and how does it compare to a hotel room?
See on www.forbes.com