Seven Ways to Manage Email So It Doesn’t Manage You
I’m always struck by the number of people who complain about the amount of email they receive and how much they despise their inbox—not because their complaints aren’t valid but because my own view couldn’t be more different.
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By design, my inbox has essentially become the central hub of my workflow—it’s the way I routinely communicate and exchange information with our 4,300+ employees operating in 26 cities around the world. That’s not to say I’ve always been a fan of email, or that I haven’t had my own Sisyphean inbox experiences. However, over the years I’ve developed several practical guidelines that have enabled me to manage my inbox effectively and ensure it’s not managing me.