The IT Department Is Dead. Long Live the IT Department
In the brave new world imagined by four Silicon Valley startups — Evernote, Box, GitHub, and Asana — the role of IT is changing. Instead of the people who say no, they will be the people who say yes.
Evernote CEO Phil Libin sounds like a lot of tech executives when he advocates for treating employees well. It’s not just a nice thing to do, he says, it’s an important business strategy. “You can’t beat more productivity out of knowledge workers,” he says. “The only way you can get people to do more is to make them relatively happy.” That’s the kind of thinking that has launched a thousand foosball tables, lavish cafeterias, and videogame lounges.
But Libin says there’s an even better way to keep employees happy: Give them the freedom to use the software they actually like. This, of course, flies in the face of the stereotypical IT department, which take a top-down approach that tends to forbid any unapproved gadget or app. Their knee-jerk response to any request is likely to be “no.” Libin wants to get them to “yes.”
See on www.wired.com