Giants behaving badly: Google, Facebook and Amazon show us the downside of monopolies and black-box algorithms
Who said “don’t do evil” again ?
The internet is a wondrous thing — a limitless universe of content and products and information, all of which can be summoned up from the comfort of a chair or the palm of the hand, like some sort of science-fiction dream from centuries ago. Unfortunately, the reality is that massive quasi-monopolies control a large part of that universe, and their self-interested choices and black-box algorithms shape and in some cases define what we see, what we can search for and what we can buy.
This week has brought lessons in all of those areas from Google (s goog), Amazon (s amzn) and Facebook (s fb), each one a cautionary tale about the sci-fi future we live in. So here’s a roundup of the latest bad behavior by the platforms we use (or are used by) as we go about our increasingly digital lives. If we’re missing any other good examples…
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