Gigaom Research webinar: Building the automated office: a step-by step plan for efficiency
The paper-based office is a mess. Lost documents, manual processes, and pockets of “tribal knowledge” among workers provide endless opportunities to drop the ball, lose the customer, or waste time and money. Most businesses understand that digitizing documents and automating enterprise workflows is a worthwhile goal, but how do they get there?
The journey to automation can be complicated. Mobility and other trends are changing the way we interface with corporate data at an unprecedented rate. Manual processes are inefficient, but they are flexible enough to handle change. Building an automated system that supports creativity and evolution is no small task, and business cannot stop while IT develops new systems. It’s also important to note that no business runs in a vacuum. Existing systems provide real value, and cannot be discounted. Partners, customers, contractors and employees are all affected by back office changes, and any system must take their needs…
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