Could This Be The Most Comprehensive Study of Crisis Tweets Yet?
I’ve been looking forward to blogging about my team’s latest research on crisis computing for months; the delay being due to the laborious process of academic publishing, but I digress. I’m now able to make their findings public. The goal of their latest research was to “understand what affected populations, response agencies and other stakeholders can expect—and not expect—from [crisis tweets] in various types of disaster situations.”
As my colleagues rightly note, “Anecdotal evidence suggests that different types of crises elicit different reactions from Twitter users, but we have yet to see whether this is in fact the case.” So they meticulously studied 26 crisis-related events between 2012-2013 that generated significant activity on twitter. The lead researcher on this project, my colleague & friend Alexandra Olteanu from EPFL, also appears in my new book.
Alexandra and team first classified crisis related tweets based on the following categories (each selected based on previous research…
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