On the importance and implications of studying technology non-use • ©[interactions.acm.org]

What actually constitutes technology non-use can become a deceptively complex question. Non-use could be understood as the absence of action and, as such, may not be amenable to study through methods traditionally used to study participants’ actions. For example, drawing on ideas from ethnomethodology, Jeffrey Treem [3] argues that technology non-use is not observable-reportable in the same way that use is. As a result, he suggests, we need novel, fundamentally different approaches to study non-use.

In contrast, Jonathan Lukens’s study of visual artists who avoid using tools such as Photoshop for specific portions of their work demonstrates how non-use can require as much, if not more, conscious, deliberate, effortful action as technology use does. In this way, while non-use is often understood as the absence of a phenomenon or practice, something else likely exists in place of use, and it is that something we should be studying.

In practice, though, non-use is often not as absolute as the term may suggest.

via On the importance and implications of studying technology non-use | ACM Interactions.

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About plerudulier

Primarily interested in interacting and engaging with people about issues related to profession but also charity, environment, ... you get the idea.

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