Innov’Up at La Poste (French mail company), by Aude Le Carpentier
Aude Le Carpentier is in charge of Innov’Up Creativity, in the Service-Mail-Parcel sector of La Poste. She’s a 27 year-old manager of a team of 15 creative people, helping business teams to develop innovative services. She kindly accepted to answer our questions on the story of Innov’Up.
1) Nicolas Bry: What is ‘the reason why’ for Innov up Creativity? Where does it come from?
Aude Le Carpentier: Innov’Up Creativity, as known today, had been rebuilt from scratch a year ago. We hired a new team and started innovating. Innov’up Creativity is aimed at helping La Poste be part of the future.
We work on new products, services or processes.
2) NB: What is the value proposition for your customers? Who are they? What are the deliverables?
ALC: Our customers can be either internal or external. We support them from the ideas generation to their implementation on the market with agility…
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